[WEB4LIB] RE: Acrobat 6

[Sutherland, Paul]

Hi

we are having a bunch of problems with a collection of over 22,000 pdf documents we have purchased.

We have built a browse interface to these but are having problems viewing them.

These are Scanned and paper captured documents. Viewing these in a browser with Acrobat as a plugin our main problem is that they dont diplay anything until you do a refresh (by hitting the reload icon in the browser - not f5) This is only a problem with Adobe Reader (Acrobat Reader) 6.0.x (x=1,2,3) 

I imagine i could solve this by optimising them but they are locked.

For our public computers disenging Acrobat as a plugin (e.g. launches Acrobat not in the browser) solves this display problem.

However ironically on staff machines (where user doesnt have local admin) this loads a broken Graphic icon, and doesn't launch Acrobat. This appears to be an issue with our image (produced by our parent City Council) which most staff (except a lucky few like myself) get to use. This occurs with both w2k and XP using acrobat reader 6.

We have no problems though with Acrobat reader 5 on these machines - however we have upgraded staff (and public) because users were encountering PDF's with 6 only features (including ones that our council had produced) 

So we cant win...

Just waiting for an Adobe fix (OR?)...

/paul


-----Original Message-----
From: web4lib at webjunction.org
[mailto:web4lib at webjunction.org]On Behalf Of Linda Schwartz
Sent: Friday, 3 September 2004 12:45 p.m.
To: Multiple recipients of list
Subject: [WEB4LIB] RE: Acrobat 6


Problems Using Adobe [Acrobat] Reader for .PDFs?
http://nurseweb.ucsf.edu/www/adobe-problems.htm

We are receiving numerous reports that the latest versions of Adobe
Reader (previously known as "Acrobat Reader") are becoming broken as the
Adobe Company revises the product to add new features.One issue is that
Acrobat won't always load documents INSIDE the browser window. The
current edition (version 6) has added an "advertising window", and
"order prints from your snapshots" and "cartoon animation" functions
which have made the product even more sluggish for some users.

 

Also -  a bunch of user reviews at CNET  

 

http://www.download.com/3302-2378_4-10253179.html

 

 

 

Linda Matula Schwartz

Systems Librarian

Whitehall Township Public Library

3700 Mechanicsville Road

Whitehall, PA 18052

 




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