[WEB4LIB] RE: Exchange Server and Webmail

[bardsley at u.washington.edu]

Ranti,

That makes sense. By default, when I login to Exchange based web mail, I use the workgroup name (actually in my case it's a domain name). For example:

User Name: domain\MyName
Password: ********

Notice that the slash is a backslash instead of a forward slash.

- Mark Bardsley


---------- Forwarded message ----------
Date: Tue, 10 Aug 2004 15:34:41 -0700 (PDT)
From: "Junus, Ranti" <junus at mail.lib.msu.edu>
To: Multiple recipients of list <web4lib at webjunction.org>
Subject: [WEB4LIB] RE: Exchange Server and Webmail

We use Exhange Server here and sometimes I can't access our webmail from non-work computers.  I do know that if that's the case, I usually need to include the workgroup name when login to our webmail.  For example: 
Our workgroup at work is called LIB.
So, when I want to login to my webmail, I will need to use "LIB/myloginname" (without the quotes) at the username field.

Not sure if this actually solves your patron's problems, but it might work.  Your patron just have to know their workgroup name at their organization.
Hope this helps.

ranti.

--
Ranti Junus - Systems
 100 Main Library W441
 Michigan State University
 East Lansing, MI 48824, USA
 +1.517.432.6123 ext. 231
 +1.517.432.8374 (fax)


> -----Original Message-----
> From: Chris Murphy [mailto:chrism at thecommunitylibrary.org]
> Sent: Tuesday, August 10, 2004 6:11 PM
> To: Multiple recipients of list
> Subject: [WEB4LIB] Exchange Server and Webmail
> 
> 
> Occasionally, patrons on our public Internet stations report not being 
> able to access their web based email accounts at their 
> corporation/university/etc. In each case I've seen, the interface 
> appears to be with a Microsoft Exchange Server.
> 
> By policy, our public Internet stations do not permit access to 
> Microsoft Outlook or Outlook Express, and I am guessing the server 
> requires some form of Outlook be installed on the client computer.
> 
> Is this correct? We don't use MS Outlook, and our mail server uses 
> Linux, so I am inexperienced with Exchange servers and their 
> requirements for web access.
> 
> I see this problem only a handful of times per year, but if there is an 
> easy way to get around it without enabling Outlook, I would 
> like to do so.
> 
> Any advice or tips will be appreciated.
> 
> Thanks,
> 
> Chris
> 
> -- 
> Christopher Murphy
> Information Systems Manager
> The Community Library, Ketchum, Idaho
> chrism at thecommunitylibrary.org
> http://www.thecommunitylibrary.org
> 
>