[WEB4LIB] printing problems

[Bob Duncan]

At 02:18 PM 11/19/2002 -0800, Vicky Moss wrote:
>Our library has also been having the log jam at our printers since we
>upgraded to Netscape 6.2.
>(The staff is now threatening the IT over this issue).  We have played
>with drivers, and service packs to no avail, then saw the message about
>this issue.
>
>My main question is this:  Is it possible that we would experience this
>same problem with Netscape 7.0?  Or is this yet another anomaly to
>Netscape 6.2?  Most of our staff machines are already upgraded to
>Netscape 7.0, but they are not power printers like the patrons.


I've done a fair amount of testing over the last few days, and printers, 
drivers, service packs, etc. have no effect---certain pages spool to huge 
sizes and never print.  Good news is, I have not been able to duplicate the 
printing problems using Netscape 7.

I'm still curious why some pages cause the printing problem in Netscape 6.2 
and others don't, but...

Bob Duncan


~!~!~!~!~!~!~!~!~!~!~!~!~
Robert E. Duncan
Systems Librarian
David Bishop Skillman Library
Lafayette College
Easton, PA  18042
duncanr at lafayette.edu
http://www.library.lafayette.edu/