[WEB4LIB] printing problems

[Andrew I. Mutch]

Vicky,

This is the only outstanding Mozilla bug that I could find open that
relates to the problem you describe:

http://bugzilla.mozilla.org/show_bug.cgi?id=77155

As none of the duplicates are recent, it's hard to tell if this is still
an issue or a problem that has been resolved but the bug not closed. The
test URL no longer connects so there's no quick and easy way to check
this from that route. 

What I would do is find one of the offender pages in NS 6.2 and test it in
NS 7. It should show you pretty quickly whether this is still an issue or
not. However, you might want to go ahead and upgrade to NS 7 anyways.
It is much improved over NS 6.2 and the code base it is using is much more
mature and stable. NS 6.2 was based on Mozilla 0.9.4.1 which is over a
year old and was not as stable or robust as Mozilla 1.0.1 which NS 7 used.

Good luck!

Andrew Mutch
Library Systems Technician
Waterford Township Public Library
Waterford, MI


On Tue, 19 Nov 2002, Vicky Moss wrote:

> Hi,
> 
> Our library has also been having the log jam at our printers since we 
> upgraded to Netscape 6.2.
> (The staff is now threatening the IT over this issue).  We have played 
> with drivers, and service packs to no avail, then saw the message about 
> this issue.
> 
> My main question is this:  Is it possible that we would experience this 
> same problem with Netscape 7.0?  Or is this yet another anomaly to 
> Netscape 6.2?  Most of our staff machines are already upgraded to 
> Netscape 7.0, but they are not power printers like the patrons.
> 
> Any suggestions are greatly appreciated.
> 
> Respectfully,
> Vicky
> 
> -- 
> V Moss
> Computer Services
> Fort Smith Public Library
> (479) 783-0229
> 
> "When I examine myself and my methods of thought,
> I come close to the conclusion that the gift of fantasy
> has meant more to me than my talent for absorbing
> positive knowledge."
> .....Albert Einstein
> 
> 
> 
>