[WEB4LIB] Re: Display/print problems with pdf's in Netscape 6

[Andrew I. Mutch]

Carolyne,

Check out this message from the archive:

http://sunsite.berkeley.edu/Web4Lib/archive/0009/0064.html

Bob Sullivan covers two problems with Acrobat and IE and solutions to
them. It sounds like you might have the browser integration issue.

Andrew Mutch
Library Systems Technician
Waterford Township Public Library
Waterford, MI


On Fri, 25 Jan 2002, Sidey, Carolyne L wrote:

> I am having a similar but different problem.  When I click on a link to a
> PDF file in IE5 I get a blank page opening up in my browser window with
> "done" at the bottom of the browser.  I have acrobat 4 (not just the reader)
> on my machine. The acrobat program will open PDF directly, but not from a
> link.
> 
> any suggestions for this?
> 
> thanks
> 
> 
> 
> Carolyne Sidey
> Manager, XRCC Library
> Xerox Research Centre of Canada
> Mississauga, Ontario
> 1 (905) 823-7091 ext. 302
> 
> <mailto:csidey at crt.xerox.com> 
> 
> 
> 
> -----Original Message-----
> From: Andrew I. Mutch [mailto:amutch at waterford.lib.mi.us]
> Sent: Friday, January 25, 2002 11:22 AM
> To: Multiple recipients of list
> Subject: [WEB4LIB] Re: Display/print problems with pdf's in Netscape 6
> 
> 
> Robert,
> 
> Copy this file:
> 
> nppdf32.dll
> 
> from here:
> 
> C:\Program Files\Adobe\Acrobat 5.0\Reader\Browser
> 
> to here:
> 
> C:\Program Files\Netscape\Netscape 6\Plugins
> 
> Once you've done that, Netscape should automatically load Adobe when you
> try to open a PDF file. A quick way to check the status of plugins in
> Netscape/Mozilla browsers is to enter:
> 
> about:plugins 
> 
> in the URL/Location bar.  In Netscape 6, it is also an option under the
> Help menu. In the page that displays plugin info, you should see Adobe
> Acrobat listed. 
> 
> With the plugin copied, the PDF files load in the browser. I noticed that
> when I didn't have the plugin copied, the PDF's launched Reader outside
> the browser. I have the same setup (Netscape 6.2.1/Windows2000) so it's
> probably a file association issue why it works on some and not on others.  
> 
> Andrew Mutch
> Library Systems Technician
> Waterford Township Public Library
> Waterford, MI
> 
> 
> 
> 
> 
> On Fri, 25 Jan 2002, VanderHart, Robert wrote:
> 
> > This may have been covered before, but I couldn't find anything in the
> list
> > archives.  By the way, the search function for the Web4Lib archives has
> been
> > enhanced and is a big improvement.
> > 
> > Our public machines (Windows 2000) have Netscape 6 and Acrobat Reader 5.
> > When a patron clicks a pdf, a box pops up and says the file type is
> > unrecognized by Mozilla.  I click the Save button and try to open up the
> > file in AR 5, but it hasn't been saved as a pdf so I get an error message
> in
> > AR as well. 
> > 
> > I can't add the application/pdf file type in the browser's Helper
> > Applications, even when I'm logged in as an administrator.
> > 
> > To make things even stranger, the same machine a half hour later opened
> the
> > same pdf with no problem.
> > 
> > FWIW, my machine (Netscape 6.2, Windows NT4) has no problems opening pdfs,
> > and I noticed in the Helper Applications that there is nothing listed for
> > application/pdf there either.
> > 
> > Other than posting signs and telling everyone to use IE as their browser
> > (which was essentially the advice I got from the technician at our IS Help
> > Desk), is there a workaround for this problem?
> > 
> > 
> > 
> > Robert J. Vander Hart
> > Electronic Resources Librarian
> > The Lamar Soutter Library
> > University of Massachusetts Medical School
> > 55 Lake Avenue N
> > Worcester  MA  01655
> > 
> > Voice: (508) 856-3290
> > Fax: (508) 856-5899
> > Email: Robert.VanderHart at umassmed.edu
> > Web: http://library.umassmed.edu
> > 
>