Scripting needed to resolve live reference chat problem

[Peter Murray]

The solution is actually much simpler.  The reason the page doesn't load 
is because the browser doesn't know the dimensions of the image --- the 
renderer doesn't know how much space to leave.  If you give the IMG tag 
height and width attributes, the page will render and the graphic will 
load if and when it is available.

Just another good reason to include HEIGHT/WIDTH attributes...


Peter

--On Friday, November 30, 2001 7:35 AM -0800 "D. Keith Higgs" 
<dkh2 at po.cwru.edu> wrote:

> We have a graphic link to a 3rd party provided live chat application
> that has been causing our pages not to load at times when the remote
> site is inaccessible for any reason.  Reasons for non-access range
> from their server being down to the rare problems with our network or
> our gateway.


--
Peter Murray, Computer Services Librarian              W: 860-570-5233
University of Connecticut Law School             Hartford, Connecticut