[WEB4LIB] RE: academic web administration

Jennifer Heise jahb at lehigh.edu
Mon May 14 14:15:13 EDT 2001


> You need to ask if this battle is really worth fighting.  What difference
> will it make to your users?  Will it be more difficult for your users to
> reach you?

In cases like this, where multiple levels have to be traversed to get to
the library, most times I've seen that it does make it much more
difficult for users to reach you.

One of the things we end up doing at the Help Desk is showing people how
to get to the library page from the main university page.
-- 
/   Jennifer Heise, Helpdesk/Librarian, Lehigh Univ. Information
Resources
\ \ Fairchild-Martindale Library, 8A Packer Ave, Bethlehem PA 18015 
  / Phone (610) 758-3072          Email: jahb at lehigh.edu

"Comment is free, but facts are on expenses." -- Tom Stoppard


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