[WEB4LIB] PDF Files that will not Print

[giz womack]

Thanks to everyone who posted solutions to our PDF Printing Problem!
Below is the response from David Alexander that seems to have solved the
problem!

Thanks Again!
Giz

"ALEXANDER, DAVID" wrote:

> David,
>
> We have had students here bring more or less blank pages up to the
> information desk after they printed pdf files. We found that changing to
> "print page image", which was on the pop-up menu we receive after clicking
> on the print icon, allowed the whole page to print. I'm not sure if this is
> the same problem you are having, but thought I would pass it along just in
> case.
>
> David Alexander
> Reference and Electronic Resources Librarian
> South Dakota State University
>
> Lately we have had more and more users unable to print certain .pdf
> files from our online resources. The problem is sporadic, and does not
> affect all .pdf files. We have tried printing the files in question to
> other printers with no luck, these .pdf files are not unusually large,
> and when we try a different .pdf file it has no trouble printing. We
> have the latest driver on both our lab machines and laptops....I have
> checked the adobe site for info, done some internet searches, I'm just
> not sure how to procede with diagnosing and fixing this problem. Any
> pearls of wisdom out there?

--
H. David "Giz" Womack
http://www.wfu.edu/~womack
ITC Specialist III
Z. Smith Reynolds Library
Wake Forest University
PO Box 7777
Winston-Salem, NC 27109
Office-336.758.4314
Fax-336.758.8831

ZSR Computer Training Materials
http://www.wfu.edu/Library/ITC/training/

Student ThinkPad Training Request Form
http://www.wfu.edu/Library/cgi-bin/training.cgi
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