web site usability

[candice benjes]

Another good library lit article can be found at:

http://www.lita.org/ital/1903_mills.html

They ignored the card sorting results and applied what they thought would
work better, only to find it didn't work; they eventually returned to the
card sorting results!

Another excellent site is:

http://www.infodesign.com.au

which includes a step-by-step guide to card sorting.

I'm teaching a class about usability studies to the Medical
Library Association, so I have probably too much to say on this
topic! I'll e-mail off-list to share our library's experience.

-Candice

Candice Benjes
Information Specialist & Web Manager
Norris Medical Library
University of Southern California
benjes at usc.edu