[WEB4LIB] Windows 2000 printing problem

Isabel Danforth danforth at alumni.tufts.edu
Wed Dec 12 18:42:05 EST 2001


Have you contacted your source of print management software?  Does your 
printer need to be paused in order for the system to be working?  Has 
someone 'unpaused' it?

Just a few thoughts based on our experience with vending software.

Isabel

At 03:33 PM 12/12/2001 -0800, Tom Edelblute wrote:
>I don't have a good outlet for this one, so I am turning to the
>collected wisdom of this list serv for help.
>
>We have Windows 2000 Professional computers attached to a Windows 2000
>server.  This includes a print queue for vended printing.  Suddenly, and
>unexpectedly, printing has gone bad.  A one page document sent to the
>print queue is registering as a 28 page document.  A three page document
>is sent to the print queue and arrives as a 98 page document.  When
>trying to print out the 28 pages to see what they are, it deducts the
>full 28 pages in charges from the vended print card, then errors out
>refusing to print.  All our Windows 2000 computers unable to print until
>further notice.
>
>My team has not been able to figure this out.  Any help you can give us
>will be greatly appreciated.
>--
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>Tom Edelblute
>Public Access Systems Coordinator
>Anaheim Public Library   phone: (714) 765-1759
>500 West Broadway        fax:   (714) 765-1730
>Anaheim CA 92805         e-mail: thomas at anaheim.lib.ca.us



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