[WEB4LIB] Windows 2000 printing problem

[Isabel Danforth]

Have you contacted your source of print management software?  Does your 
printer need to be paused in order for the system to be working?  Has 
someone 'unpaused' it?

Just a few thoughts based on our experience with vending software.

Isabel

At 03:33 PM 12/12/2001 -0800, Tom Edelblute wrote:
>I don't have a good outlet for this one, so I am turning to the
>collected wisdom of this list serv for help.
>
>We have Windows 2000 Professional computers attached to a Windows 2000
>server.  This includes a print queue for vended printing.  Suddenly, and
>unexpectedly, printing has gone bad.  A one page document sent to the
>print queue is registering as a 28 page document.  A three page document
>is sent to the print queue and arrives as a 98 page document.  When
>trying to print out the 28 pages to see what they are, it deducts the
>full 28 pages in charges from the vended print card, then errors out
>refusing to print.  All our Windows 2000 computers unable to print until
>further notice.
>
>My team has not been able to figure this out.  Any help you can give us
>will be greatly appreciated.
>--
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>Tom Edelblute
>Public Access Systems Coordinator
>Anaheim Public Library   phone: (714) 765-1759
>500 West Broadway        fax:   (714) 765-1730
>Anaheim CA 92805         e-mail: thomas at anaheim.lib.ca.us