[WEB4LIB] Prospero Help

[Hambleton, John]

The .pdf files need to have been created by Ariel.
Also the users should have the most CURRENT version
of Acrobat reader.
Mr. H



At 06:42 AM 9/28/00 -0700, you wrote:
>All,
>
>We are currently using Prospero for document delivery, and for the most part
>it seems to work just fine. Lately though, an increasing number of users
>have been complain that when they go to open the pdf document they receive
>an "Error - data missing" message.
>
>In some cases, they report that acrobat does indeed open, but nothing
>appears in the document window. Of course, I cannot recreate the error. If I
>log into the users account from my machine or a machine at the refdesk, I am
>able to access and print the document. When asked, all of these users say
>that Acrobat is installed on their machine and that they use it all the time
>when viewing pdfs in ProQuest and other databases.
>
>I've checked the Prospero web site but was unable to find any bug
>descriptions that sounded like this.
>Has anyone encountered this? I suspect that the pdf file name may be getting
>corrupted somewhere along the line and Adobe is not recognizing the file.
>
>Much thanks!
>~~~~~~~~~~~~~~~~~~~~~
>Bryan H. Davidson
>Electronic Products Librarian / Webmaster
>University of Arkansas Libraries, Fayetteville
>Ph. 501-575-4665
>
>
>
>----- Original Message -----
>From: "Ernest Perez" <ernestperez at home.com>
>To: "Multiple recipients of list" <web4lib at webjunction.org>
>Sent: Thursday, September 28, 2000 12:11 AM
>Subject: [WEB4LIB] "Library Computing" website
>
>
>> Web4Lib subscribers,
>>
>> I invite you to visit and take a look at the developing Website for
>"Library Computing" journal. You can find it via
><http://librarycomputing.cjb.net/>.
>>
>> As noted in an earlier message, we are interested in both popular style
>and scholarly or juried contributions.
>>
>> We are developing topical pages on the topic of library and information
>center data and information handling. We invite suggestions for added URL
>links and for categories or areas. In the near future, we will be developing
>more content and article text feature pages.
>>
>> I welcome your comments and suggestions.
>>
>> Cheers,
>> -ernest perez
>> ________________
>> Ernest Perez, Ph.D.
>> Editor, "Library Computing"
>> 1119 Satara Ct. NW
>> Salem OR 97304
>> Web site: <http://librarycomputing.cjb.net>
>> email: editor at librarycomputing.cjb.net
>> 503/378-4243, ext 257  (workdays)
>> 503/588-3650  (home office)
>>
>>
>


+John S. "Dilbert" Hambleton
+Computer Scientist and Eccentric
+Olson Library
+Northern Michigan University
+Marquette, Michigan 49855
+NOTIS LMS 6.5.0, GTO 6.5.0
+
+Phone:   906-227-2741
+E-mail:  jhamblet at nmu.edu
+
+ Insanus omnis furere credit ceteros.
+ "We are blind to our own faults,
+ and even impute them to our fellow
+ men and women."