[WEB4LIB] Gates pc's and CybraryN network installation

[Donna Schumann]

Sandra - did you check that Everyone has been grated access in both the
file permissions and the share permissions on the shared folder? 

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Donna Schumann, Computer Application Specialist
Timberland Regional Library, 415 Airdustrial Way SW, Olympia, WA 98501
schumann at timberland.lib.wa.us     V: 360-704-4542     F: 360-586-6838

On Mon, 18 Sep 2000, Sandra Sanchez wrote:

> Troubleshooting help needed-   Windows NT / Gates/ Standalone computers
> 
> We recently installed CybraryN timeout/login software on our Bill and
> Melinda Gates computers  and have experienced some problems with the network
> setup.  I am hoping someone out there could suggest some possible
> olutions  - CybraryN and Gates support were unable to help.
> 
> Problem:
> 
> After setting up CybraryN for a network* installation, we were able to
> successfully use the CybraryN program only when logged in as an
> ADMINISTRATOR.  When logged into the "ALL" profile on a Gates pc, the
> CybraryN program was not allowed to access the files stored on the remote
> server (access denied).
> 
> Note:  The remote folder had been shared - "everyone" allowed "Full
> Control". The network drive was then mapped to the remote folder - reconnect
> at logon was selected.
> 
> *Network installation of CybraryN consists of simply changing the default
> directory location to a common shared drive on a network
> 
> _____________
> 
> I would truly appreciate any suggestion!  The problem seems to be file
> "permissions," so if you've setup ANY type of software on a Gates PC that
> requires remote file access, I'd love to hear from you.
> 
> I will post the solution directly to this list (and copy to Gates and
> CybraryN technical support) once the problem is solved.
> 
> 
> 
> Sandra Sanchez
> A.K. Smiley Public Library
> Redlands, Ca. 92373
> ssanchez at akspl.org
> 
> 
> 
>