Patron Internet Machines

[Tasmin R. Nyaforh]

I want to find out if any libraries are having consistent problems with
their patron Internet machines.  It seems as if the stations are constantly
locking up and we hear many grumbles from patrons and staff about the
Internet being down.

We are currently using Compaq computers with 128 MB of RAM.  The only
program we are allowing access to is Netscape Navigator.  We also use Full
Control or Winselect on the Internet stations for security.    I know that
the security software creates an extra burden on memory, but it would be
nice to have up time to be consistent. We are thinking about migrating to a
thin client environment to contain the problem. 

I am wondering if anyone else is having problems with keeping Internet
Stations up and running and what solutions have you found to rectify the
problem.

Thanks!
trn

........
Tasmin R. Nyaforh
Technology Coordinator
Lawrence Public Library
707 Vermont Street
Lawrence, KS 66044

785-843-3833, ext. 106
785-843-3833, ext. 124 (voice)