E-mail/online reference

[Michael Sauers]

Please excuse any cross-posting.

I'm working on my book titled "Using the Internet as a Reference Tool" and
one of the appendices is going to deal with libraries that are offering
e-mail/online based reference; patron submits a question online and the
answer is e-mailed back to them. I'd like to hear from libraries that are
offering this service.

I'd like to know:

* Your name, library and location
* How long have you been doing it for
* Whether or not you consider it successful (why/why not)
* Any other information or great stories you'd like to share

If you do not wish to be quoted in the book please specifically state so.

Thanks!

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Michael Sauers, Internet Trainer
Bibliographical Center for Research (BCR)
Aurora, CO :: msauers at bcr.org :: http://www.bcr.org/~msauers/
WWW Library Directory @ http://www.webpan.com/msauers/libdir/
Opinions expressed are my own unless otherwise noted.
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