HumanClick Gives Your Site the Human Touch (fwd)

[Lori Bell]

This is a free ware site that allows you to offer service over the
Internet for free.

There is a very similar site called Live Person www.liveperson.com that
charges but which provides very good training and some good reporting
options on questions answered, where they came from, etc. if you wish to
offer live reference service.  Live Person will give you a free demo too;
you can send graphics and linkable urls in the chat box conversation with
your patron.

I hope this helps.

Human Click address and demo
http://netconference.about.com/internet/netconference/library/weekly/aa031500a.htm?PM=71_101_T
 
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Jenny Levine				125 Tower Drive
Internet Development Specialist		Burr Ridge, IL 60521
Suburban Library System			+1 (630) 734 5141
http://www.sls.lib.il.us/		levinej at sls.lib.il.us
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