ALA program: Reference 24/7: High Touch or High Tech

[George Porter]

Cross posted.  Please excuse duplications.

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REFERENCE 24/7: HIGH TOUCH OR HIGH TECH
RUSA Presidents Program 2000
 
Monday, July 10, 2000
 
2:00-4:00 pm
 
Marriott Downtown - Grand Ballroom 2
 
 
Reference services are evolving into the brave new world of 24/7
global reference: automated, mediated, and mixed. 
 
Where will technology enable us to go?
 
How will the Collaborative Digital Reference Service function?
 
Have information needs and information seeking behaviors changed along
with the evolution of technology?
 
What are the implications for the training of information providers?
 
These questions will be addressed by an engaging group of panelists.  
 
Joe Janes
Professor, School of Information and Library Studies
University of Washington
 
Diane Kresh
Director, Public Service Collections
Library of Congress
 
Roy Tennant
Manager - eScholarship Web & Services Design
California Digital Library
 
Sara K. Weissman
Reference Librarian
Morris County (NJ) Library


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George S. Porter
Sherman Fairchild Library of Engineering & Applied Science
California Institute of Technology
Mail Code 1-43, Pasadena, CA  91125
Telephone (626) 395-3409 Fax (626) 431-2681