Invitation to the OCLC/ARL Strategic Issues Forum: Toward Rethink ing Academic Library Performance in the Digital Age

[Lytle,Amy]

[Cross-posted with apologies]

Dear Colleague:

The Association of Research Libraries (ARL) and the OCLC Institute invite
you to participate in the second ARL/OCLC Strategic Issues Forum, "Toward
Rethinking Academic Library Performance in the Digital Age," 16-18 February,
2001, at the Mission Palms Hotel, Tempe, Arizona.

Digital computing and networking technologies are dramatically--and
fundamentally--transforming library collections, services, missions, and
methods.  But how do we define and measure academic library performance in
the digital knowledge age?   How do we measure the right things in the right
ways?  What performance measurement tools and methods can help ensure that
academic libraries are--and remain--effective, efficient, and accomplishing
mission-oriented goals in a time of rapid, and sometimes radical, change?

Join your colleagues and conference facilitator Peggy Sundstrom, Ph.D., of
Sundstrom & Associates, in a series of highly interactive exercises and
activities that will help you to create a comprehensive performance
management system for your library.

Our focus and objectives will be:

* Defining new performance standards for academic and research libraries
that reflect the changing realities of the digital age
* Using and adapting the "Balanced Scorecard" method as the basis for a
comprehensive performance assessment program
* Linking performance management systems with strategic objectives
* Integrating new performance measurements into your strategic planning and
management activities
* Advancing the state of the art and practice in academic libraries

Dr. Sundstrom has a proven track record leading strategic planning
activities, facilitating change initiatives, and implementing professional
development programs in academic environments. Her expertise in using the
"Balanced Scorecard" method and her skill at facilitating executive-level
educational programs will help you to create a beneficial program for your
own institution and to contribute to the rewriting of the rules for academic
library performance. 

Here are the important details:

Who:	Academic Library Directors or designees
What:  	ARL/OCLC Strategic Issues Forum: "Toward Rethinking Academic Library
Performance in the Digital Age"
Why:	To define, develop, and implement performance standards and
practices for the digital age in academic libraries
Where:	Tempe Mission Palms Hotel, Tempe, Arizona
When:	3:00 p.m. Friday, February 16--3:00 p.m. Sunday, February 18, 2001
Cost:	Registration: $450.00
	Rooms: $185.00/night
Meals:	Registration includes a reception Friday evening, and breakfast,
lunch, and breaks on Saturday and Sunday

We've chosen the Tempe Mission Palms Hotel
(http://mmm.arizonaguide.com/missionpalms/) because of its premier
conference facilities and amenities, easy access from the airport (10
minutes by complementary, hotel-provided shuttle), and desirable location in
Old Town Tempe, Arizona. 

Registration is now open, and seating is limited.  To register online,
please see http://www.oclc.org/institute. 

We look forward to seeing you in Tempe.

For the Conference Team,

Duane Webster							Erik Jul

Executive Director						Executive
Director		
Association of Research Libraries				OCLC
Institute