[WEB4LIB] Re: Netscape problem

[Barbara M. Harris-Pruitt]

You don't have to reboot the PC to get Netscape to work again.  I just tried
the following on Windows NT 4.0 with SP5 and Netscape 4.7:

Exit Netscape.  Go into task manager and exit the Netscape.exe process.
Yes, even though you have closed Netscape, with whatever that page is doing
to Netscape, it keeps it running in the background even though Netscape no
longer shows in the task tray.  Then, using Windows explorer, go to the
netscape cache directory and manually delete all the cache files, INCLUDING
fat.db.

You can now restart Netscape without a problem.

Bye.  Barbara

Barbara M. Harris-Pruitt
Library Systems Administration
Binghamton University Libraries
bharris at binghamton.edu


http://library.lib.binghamton.edu
Phone:  (607) 777-4342    Fax:  (607) 777-4848

Whoso neglects learning in his youth, loses the past and is dead for the
future.
    Euripides

> -----Original Message-----
> From: web4lib at webjunction.org
> [mailto:web4lib at webjunction.org]On Behalf Of morganj at iupui.edu
> Sent: Wednesday, November 24, 1999 11:23 AM
> To: Multiple recipients of list
> Subject: [WEB4LIB] Re: Netscape problem
>
>
> I just found the same problem in Netscape 4.7 this morning, and it also
> caused a lesser IE problem.  It was created by the FDA site, www.fda.com.
> One of our users was trying to go to
> http://www.fda.gov/opacom/catalog/ots_acne.html,
> but because of a typo (opacom instead of opacam) they should have gotten
> the fda's 404 error.  Instead Netscape couldn't display anything, and
> whatever code it was trying to run inactivated all the hyperlinks the user
> tried until the computer was restarted.  IE5 also had a problem with the
> code, but was able to display the following message:
> "The file you have requested may not have been installed during setup. To
> install this file, please run Setup again and choose the appropriate
> documentation option. This documentation may not be available on some
> operating systems."
> so it did manage to handle the problem better.
>
> Perhaps the FDA's work in bioengineering is includes computer virii :).
>
>
>
> Jim Morgan
> morganj at iupui.edu
>