[WEB4LIB] Re: AOL browser question

[Hill, Holly K.]

One problem with AOL mail over the web is that the plugin required for
Netscape does not work with WindowsNT as the operating system. Of course,
one doesn't find this out until you've downloaded and installed the plugin,
rebooted the computer, gone back to the AOL Webmail page, and then have an
error message pop up. I have tried to email AOL about plans to work with NT,
but have gotten no response. I haven't checked lately, so maybe they have
gotten their acts together.

One other thing to note: AOL 5 has caused lots of problems for users. Before
loading, you might want to check out ZDNet or Winmag for stories.

Holly K. Hill
hillh at ast.livorno.army.mil
Camp Darby Community Librarian

The closest you will ever come in this life to an orderly universe is a good
library. ***Ashleigh Brilliant***
                                         


-----Original Message-----
From: Kathy P. Wheeler [mailto:kwheeler at jaguar1.usouthal.edu]
Sent: Monday, November 08, 1999 9:41 PM
To: Multiple recipients of list
Subject: [WEB4LIB] Re: AOL browser question


AOL also now has AOL Mail that allows its customers to login to AOL and 
read their mail whether they have the propietary software or not. Prodigy 
has something called Prodigy MailLink that does the same thing and 
Compuserve has Compuserve 2000 Mail on the Web. So this isn't an issue to 
worry about anymore. Customers of any of these services can get to their 
e-mail as long as they have access to some kind of web browser. 

Kathy Wheeler                    e-mail: kwheeler at jaguar1.usouthal.edu
Electronic Services Librarian    
University Library
University of South Alabama
Mobile, AL  36688
homepage: http://library.southalabama.edu

On Mon, 8 Nov 1999, Thomas Edelblute wrote:

> The issue has come up in our library in terms of how much customer service
we
> we provide to Internet services.  There is a certain segment that if are
going
> to provide patrons with access to their e-mail accounts then we should
provide
> them with access to the AOL, CompuServe, Prodegy and whatever proprietary
stuff
> they might want access to.  We have not pursued this due to lack of
consensus
> to this viewpoint and the amount of time I would have to spend keeping the
> software current.
> 
> Dan Lester wrote:
> 
> > At 03:41 PM 11/5/99 -0800, Darryl Friesen wrote:
> > > > AOL uses a activex dll called Shdoc???.dll it's in the windows /
system
> > > > folder.
> >
> > What I'm curious about is why one would install an AOL browser on a
library
> > system.
> >
> > dan
> >
> > --
> > Good, Fast, and Cheap: Which two of the three would you like?
> > Dan Lester, 3577 East Pecan, Boise, ID 83716 USA 208-383-0165
> > dan at 84.com   http://www.84.com/  http://www.postcard.org/
> 
> 
> 
> --
> Thomas Edelblute
> Anaheim Public Library
> 
> 
> 
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