[WEB4LIB] Feedback

[Dan Lester]

At 01:49 PM 5/26/99 -0700, Donna G Stevenson wrote:
>I am hoping someone on this list might be able to give me some advice.  At
>the bottom of our library Web pages we have an email address for feedback
>which goes to a small listserv of people who answer the comments and
>questions we get which can be extremely varied - comments, technical
>problems, reference questions, etc.  We are considering two other
>approaches.

Why not put the appropriate feedback address and/or link  on the 
appropriate page?  On an acquisitions page, put that person for the email 
address or form.  On a reference page, that one.  On a science library 
page, that one, etc.   I realize that sounds simplistic, but often the 
simple answers are the best.  If you go the form route, the forms can be 
almost identical, with minor modifications as necessary.  Most important, 
it makes it easier for the person to give you feedback, saving him/her the 
trouble of figuring out where it goes, etc.

cheers

dan

--
Good, Fast, and Cheap: Which two of the three would you like?
Dan Lester, 3577 East Pecan, Boise, ID 83716 USA 208-383-0165
dan at 84.com   http://www.84.com/  http://www.idaholibraries.org/ 
http://library.boisestate.edu/ http://www.lili.org/ 
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