[WEB4LIB] Re: Staffing situations in systems support

[Brian Williams]

On Tue, 16 Mar 1999, Brian Bell wrote:

> 
> Hello WEB4LIBbers,
> 
> I, like Coco Halverson, am investigating staffing situations in systems and
> network support
> divisions but in Public Library institutions - in case this should make any
> difference.  I am looking for ratios such as number of systems support staff
> to number of users (including number of
> students/staff/faculty); number of systems support staff to number of
> workstations, etc.   


We have 9 fte in our Automation Support team.
Two Server Administrators.
One Dynix software specialist.
Two Web development specialists.
One clerk, and one manager.
And we outsource some security, networking, and web development.

We have about 400 NT workstations for about 500 staff.
About 300 public NT workstations.
Bunch of dumb terminals.
15 sites (13 branches).


Brian Williams			brianw at multnomah.lib.or.us
Automation Manager	  	5032044627 at mobile.att.net (pager)
Multnomah County Library	 (503) 248-5227 (v) 
801 SW 10th  Portland, OR 97205  (503) 248-5226 (f)