[WEB4LIB] Bad IE installation???

[lkleckner at park-ridge.lib.il.us]

For IE, check two things:

1. Open View | Connection | Access the Internet using a Proxy Server
(location will vary depending on the version of IE) make sure this option is
unchecked.

2. In the Windows\System directory delete the file "Ratings.Pol" (it will
recreate itself)| Reboot

I'm not sure what to try for Netscape...

Larry Kleckner
Access Services Manager
Park Ridge Public LIbrary
Park Ridge, IL 60068
V 847-825-3123
F 847-825-0001


-----Original Message-----
From: web4lib at webjunction.org
[mailto:web4lib at webjunction.org]On Behalf Of John Rosenhamer
Sent: Thursday, June 17, 1999 10:47 AM
To: Multiple recipients of list
Subject: [WEB4LIB] Bad IE installation???

Have a problem that has become somewhat difficult and tiresome for me. We
have one computer in our library connected to a service of COX Communication
called Cox at home. For some reason our administration has let them put
their cable connected system up in a few location at the College. Our site
is down at this time.
Background:
Since this computer is not connected to our network, it is a little less
controlled than our own. It is running Win 95 and I use policy editor to
close some functions --- but it has
to be more open than our own to allow the Cox at home connection. Over the
last 2 months it has been dead. Cox came and all there stuff is up and
working, but Netscape would not run. I found the reason for that. The .EXE
file was gone. IE would still run but with some error messages saying it
could not run the personal proxy, so would you like the standard. Yes, you
click and it comes up BUT someone has gone to the options and set the
security and passworded it.
First I tried to install a new IE going to Microsoft and starting the
upgrade. Comes back with the message that the last load of IE was never
completed, reboot and finish the load.
If you do this, nothing special happens, but it also does not finish the
upgrade. Strike One.
Second --- reinstall Win95. Worked like a charm, but did not finish whatever
is missing on the older install of IE. Still in the same place ---- still
locked out of many sites (including our own college web pages, the library
web pages and the employees web pages ---- tried to go to the last one to
get Netscape and reload it) Strike Two.
Well, IE lets me go to Netscape.Com. Can get the newest Netscape and down
load it. But once I go from Netscape to the download site, get that old
security message --- now allowed., Strike Three.
Tried copying the Netscape install to a disk --- not enough space. Strike
Four.
Called College Tech Services --- when they get a free moment they will look
at the problem --- They are unusually busy and I can see where this is not a
high priority with them. Strike Five.
Usually its 3 strikes and your out ---- I've tried 5 time to hit the ball
and I am not close. Any help, suggestions, etc. will be gladly accepted and
tried.
Thanks in Advance,,
John
John H. Rosenhamer
Technical Services Libraian
Oklahoma City Community College
7777 S. May Ave.
Oklahoma City, OK 73159
jrosenhamer at okc.cc.ok.us
(405) 682-1611 Ext. 7229
FAX (405) 682-7585