Bad IE installation???

John Rosenhamer jrosenhamer at okc.cc.ok.us
Thu Jun 17 11:47:48 EDT 1999


Have a problem that has become somewhat difficult and tiresome for me.  We have one computer in our library connected to a service of COX Communication called Cox at home.   For some reason our administration has let them put their cable connected system up in a few location at the College.  Our site is down at this time.  

Background:

Since this computer is not connected to our network, it is a little less controlled than our own.  It is running Win 95 and I use policy editor to close some functions --- but it has
to be more open than our own to allow the Cox at home connection.  Over the last 2 months it has been dead.  Cox came and all there stuff is up and working, but Netscape would not run.  I found the reason for that.  The .EXE file was gone.  IE would still run but with some error messages saying it could not run the personal proxy, so would you like the standard. Yes, you click and it comes up  BUT  someone has gone to the options and set the security and passworded it.  

First I tried to install a new IE going to Microsoft and starting the upgrade.  Comes back with the message that the last load of IE was never completed, reboot and finish the load.
If you do this, nothing special happens, but it also does not finish the upgrade.  Strike One.

Second --- reinstall Win95.  Worked like a charm, but did not finish whatever is missing on the older install of IE.  Still in the same place ---- still locked out of many sites (including our own college web pages, the library web pages and the employees web pages ---- tried to go to the last one to get Netscape and reload it)   Strike Two.

Well, IE lets me go to Netscape.Com.  Can get the newest Netscape and down load it.  But once I go from Netscape to the download site, get that old security message --- now allowed.,   Strike Three.

Tried copying the Netscape install to a disk --- not enough space.  Strike Four.

Called College Tech Services --- when they get a free moment they will look at the problem --- They are unusually busy and I can see where this is not a high priority with them.  Strike Five.  

Usually its 3 strikes and your out ---- I've tried 5 time to hit the ball and I am not close.  Any help, suggestions, etc. will be gladly accepted and tried.

Thanks in Advance,,

John

John H. Rosenhamer
Technical Services Libraian
Oklahoma City Community College
7777 S. May Ave.
Oklahoma City, OK   73159

jrosenhamer at okc.cc.ok.us

(405) 682-1611 Ext. 7229
FAX  (405) 682-7585



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