Misuse of Online ILL Forms?

[Stacy Pober]

From: "Nebeker, Birte" <BNebeker at exchange.raritanval.edu>
> Our library (at a small liberal-arts college) is considering putting our
> ILL forms on the web, but we aren't sure what degree of security to
> implement. Does anyone have ILL forms that are NOT password/ID/etc
> protected? Do they get misused (the ILL equivalent incorrigible
> sophomores having an extra-anchovy pizza sent to the provosts office)?
> 
> I'm inclined to include some degree of security, but given the headache
> it's giving us I thought I'd see what everyone else is doing first.

We have our ILL forms on the web so that they can be printed out, but
we don't allow online submission.  Our reason for doing this was not the
er, pizza problem.  Actually, we did this because had instituted a small 
fee for ILLs and we have no way for them to pay the fee using web submission.
The fee was primarily initiated to reduce the  large number of ILL requests 
that were never picked up by the students.  It worked, as it seems to have
reduced the number of unretrieved ILL items.


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Stacy Pober                   mailto: spober at manhattan.edu
Information Alchemist         http://www.manhattan.edu/library/
Manhattan College Libraries   Voice: 718-862-7166
Riverdale, NY 10471           Fax:   718-862-7995
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