Not Ikiosk, again!

[Stacy Pober]

> I've been to the archives and I find plenty 
> about the tech aspects of IKIOSK (now
> it's called WinSelect), but I found
> nothing about customer satisfaction.  
> 
> Are you happy with the product?

Yes, very.  The staff time saved by freezing the program settings (Netscape in 
particular) has been a wonderful benefit of adding security software.

> Are you happy with the treatment you get from the vendor?

Yes, the tech support is very good.  The problems we have had have been very 
minor, and the support people are extremely helpful. 

We are running it with Fortres.  What I've found is that using the default 
settings for Fortres works well.  When I tried to use our own customized 
settings, Fortres did not always protect the appropriate items.  Items on the 
desktop that should have been protected were not, and Fortres' kiosk mode 
tended to crash the system.  So we've gone back to primarily using the 
program's default settings and that works well enough.  

Hypertec, the maker of Ikiosk and WinSelect Kiosk, is offering users a free 
upgrade to WinSelect Policy and an additional program (Tempo?) that can be 
used to impose session time limits.  WinSelect Policy is Hypertec's program 
that is supposed to have the functionality of both Fortres and IKiosk, and I've 
been meaning to load it and try it out, but have been a bit swamped right now. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Stacy Pober                   Internet: spober at manvax.cc.manhattan.edu
Information Alchemist         http://www.manhattan.edu/library/mclmenu.html
Manhattan College Libraries   Phone:  718-862-7980
Riverdale, NY 10471           Fax:  718-862-7995
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~