Need assistance diagnosing web problem
Mack Lundy
mack at janus.swem.wm.edu
Fri Oct 31 12:59:59 EST 1997
Our library automation vedor is Sirsi. We are using Netscape's Enterprise
Server on a Sun 2000 server (Solaris 2.04) to access WebCat, sirsi's
front-end to the catalog.
We are getting a significant number of calls from patrons having a problem
searching on WebCat. On the browser side, the user gets this message:
"Your browser sent a message that this server could not understand"
Here is the corresponding message from the error log that seems relevant:
[28/Oct/1997:14:46:02] warning: for host 128.239.207.191,
http-parse-request
reports: while scanning HTTP headers, name without value: got line "post
/uhtbin/cgisirsi/61/5 http/1.0"
The latest to complain is using the Netscape Gold v.3.03 browser.
We can't reproduce the problem in the office. Monday, we will make an
office call to see the problem occur first-hand. In the meantime, I would
appreciate help on the cause and the solution to this problem.
Thanks
Mack
-----
Mack A. Lundy III, Library Systems Manager
College of William and Mary, Swem Library
voice: 757.221.3114 fax: 757.221.2635
email: mack at janus.swem.wm.edu
More information about the Web4lib
mailing list