Reference service and computers--further reflections

[Alan Withoff]

Sally Jaeger wrote:
> 
> Just a few thoughts from a beleaguered reference librarian in a large
> urban library.  We have 20 public access computers, excluding our dynix
> terminals--few of the same make, model and vintage....
<SNIP....>
>Add into the mix that we rotate desks twice a day and you
> have a technicalogical nightmare.  There are days when you do little 
> trouble shoot machines or give five minute "how-to" courses.
<SNIP...>
> I wonder about the level of reference service when I'm spending so >much of my time re-booting
> computers, reinstalling printers, .....<SNIP>
>
> Sally Jaeger                             sjaeger at genesee.freenet.org
> Flint Public Library
> 1026 E. Kearsley Street
> Flint, Michigan 48502
> 810-232-7111-244

Sounds like a call for....NETWORK COMPUTER!! 

-- 
Alan Withoff, Technology Consultant/ awithoff at mlc.lib.ms.us
Mississippi Library Commission/    http://www.mlc.lib.ms.us
1221 Ellis Avenue                         Vox: 601.359.1036
Jackson, MS 39289-0700                    Fax: 601.354.4181