Netscape mail problem

[Shaun Mason]

>This is a Fortress/Netscape problem and I would appreciate any advice.
>
>Lately, when we open Netscape (ver. 3.0 on Windows 95) on our public pc's
>we're getting a gray box with a message which reads: "Unable to open
>outgoing mail file. Please update your mail composition preferences before
>sending mail".  The thing is, we've never sent mail from these machines.
>We just upgraded to Fortres 2.51d.
>
>Does anyone know how to get rid of this box?
>


I had the same problem.  It seems to have been resolved by using the "File
Protect" tab in Fortress 101.  If you have "No saving to local hard disks"
checked you must also check "But allow saves in directory" and then fill in
the mail directory for Netscape.  For Windows 95 it is probably c:\Program
Files\Netscape\Navigator\Mail

We have also disabled Netscape mail using IKIOSK so I don't think allowing
saves to this directory has any effect for us.  Anyway I hope this helps

-
Shaun Mason                     |   voice: 804-752-3713
Electronic Services Librarian   |   email: smason at rmc.edu
Randolph-Macon College          |   fax:   804-752-7345
Ashland, VA 23005               |