Problems printing with Netscape 3.01

[Jian Liu]

Malabika,

You may have already received the answer, but just in case.

This must be related the background color of the page you
wanted to print, especially when the background color is
set to black.

The solution is: Go to Options --> General Preferences --> Colors
and click/put a check mark on "Always Use my Colors, Override
Document".

Jian
Indiana University Libraries

> 
> Hello there,
> 
> I was recently searching the Web4Lib archives for an 
> answer but was only able to find a partial answer.  
> Here's the problem:
> 
> Our public terminals are running Netscape 3.01 using a 
> Window NT 4.0 platform.  Most of the time our patrons 
> are able to print the pages they want using Netscape. 
> Sometimes, though, they come across sites that seem to 
> print nothing but blank pages with only the 
> following information on the page (in small print in 
> the corners) - title of the page, URL, page 
> number, and time printed.
> 
> We can see the text and images fine on the screen.  
> However, using Print Preview shows that there's 
> nothing to print - no text, no images (with the 
> exception of the text in the corners).
> 
> And so my two questions are: 
> 1) Why is this happening? and 
> 2) Is there a way to fix this problem?
> 
> 
> Any suggestions or insights would be helpful.
> 
> Thanks,
> 
> Malabika Das
> Librarian
> Queens Library - Queensboro Hill Branch
> Queens, NY
> 
> *****************************
> email:
> df189 at freenet.carleton.ca,
> mdas at akula.com, or 
> mdas at queens.lib.ny.us
> *****************************
>