[Web4lib] RE: Who does your library follow on Twitter?

Dobbs, Aaron AWDobbs at ship.edu
Fri Feb 13 15:23:57 EST 2009


I suggest you promote and track a hashtag, such as:
#aksl  <-- that's pretty unique right there :)

Rather than following a whole bunch of people, you would track comments on the hashtag and respond @user and include #aksl in the reply.  This would be a public way of tracking issues, questions, etc. and give people a way to zip you a question and for you to provide short, quick support.  Kind of like what Comcast and other companies are doing these days.


Aaron Dobbs
ALA Councilor at Large 
OITP Advisory Committee Member
ALA Councilor at Large Candidate 2009 
LITA Director at Large Candidate 2009

"Education is what survives when what has been learned has been forgotten." 
-B. F. Skinner
-----Original Message-----
From: web4lib-bounces at webjunction.org [mailto:web4lib-bounces at webjunction.org] On Behalf Of Cornwall, Daniel D (EED)
Sent: Friday, February 13, 2009 2:30 PM
To: web4lib at webjunction.org
Subject: [Web4lib] Who does your library follow on Twitter?

Hi All,

Our library recently established a Twitter account at
twitter.com/akstatelibrary. I'm a sort of do it first, ask questions
later kind of guy, so I'm asking now what I should have asked before:

If your library has a Twitter account, do you have criteria about who
you will follow? Any non-spammer? Only other institutions? No one at
all? Why do you what you do?

Our main purpose in having a Twitter account is to have a user-friendly
funnel for our RSS feeds and to have the ability to broadcast last
minute webinars and new resources in a way that doesn't clutter people's
e-mail boxes.

Thanks in advance for any advice. - Daniel


Daniel Cornwall
Head of Information Services 
Alaska State Library 
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E-Mail: dan.cornwall at alaska.gov

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