ARL/OLMS Online Lyceum: Coaching for Performance

ARL/OLMS Online Lyceum lyceum at
Wed Jul 14 16:14:27 EDT 2004

Coaching for Performance
ARL/OLMS Online Lyceum course
July 28-August 20, 2004

One of the most important roles of supervisors, managers, and leaders in 
libraries and information service agencies is helping others develop 
their abilities and perform at optimal levels. Using specific skills and 
behaviors, the manager/coach can create a high-performing workplace. 
Participants in this course will learn the key principles and techniques 
of effective coaching.

This course includes:

* What coaching is
* Specific techniques, theories, and tools to use in the coaching process
* How to develop high performers
* How to confront poor performers and coach them to higher levels of 
* Key behaviors necessary for effective coaching

Individuals who supervise the work of others, which may include 
department heads, team leaders, mentors, staff development, and 
personnel officers.

Kathryn Deiss, Director for Education & Training, Chicago Library System

Cost: $400 for ARL members/$450 for nonmembers
Register online at

For detailed course information, including technical requirements and 
the course schedule, please visit

If you have any questions, please contact Karen A. Wetzel, ARL/OLMS 
Program Officer for Distance Learning at <karen at> or via phone at 

Karen A. Wetzel
Program Officer for Distance Learning
Association of Research Libraries
21 Dupont Circle, Suite 800
Washington, DC 20036
Tel.: 202-296-8656
Fax: 202-872-0884
karen at

More information about the Web4lib mailing list