[WEB4LIB] Computer denies access to secure sites

Walter B Potter wpotter at garnet.acns.fsu.edu
Wed Jul 21 08:14:49 EDT 2004

Try logging into your ISP using one browser and then opening another
bowser to view the sites you are being restricted from. In other words,
start up IE, minimize it, the use Netscape to go to the site. WHat may be
happening is that your ISP (Worldnet?) may use a proxy causing problems
using a proxy to visit secured sites using another proxy. The two browser
trick has helped some folks work around that problem.
Walter Potter
Computer Support
FSU Libraries

On Wed, 21 Jul 2004, Florence Paisey wrote:

> Please excuse this if it doesn't relate to the ongoing discussion.
> I am currently enrolled in an ARL course and have been given username and
> password.  Both are correct and have been tested.  My computer, using IE 6
> and Netscape 7.1 (?) will not allow me access to certain secure sites.
> Several tech expects have tried and there has been no success. Temp files
> are empty, Cookies empty, pop up enabled, security settings on low, but when
> I try to access any secure, restricted site using proper username and
> password something blocks my entrance and a user denial page comes up.
> We've spent 2 days trying to sort out what the issue could be, but there is
> absolutely no success.  Does anybody have any idea what could be causing the
> computer to block my access.  To my knowledge I have no firewall, and no
> sophisticated security program installed.  Any sincere help would be
> appreciated. I'm just about ready to take an extreme measure and buy a new
> computer; the class is in progress and I can't gain access.  Program
> director hasn't been able to help.  Does anyone know what could be causing
> the problem.
> Sincerely,
> Florence Paisey
> f.paisey at worldnet.att.net
> Librarian, Miami Dade County Public Schools

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