Call for Exemplary Services Award Nominations

VRD Conference vrdconf at
Fri Jul 16 08:21:00 EDT 2004

Each year the Virtual Reference Desk Project (VRD) recognizes libraries
and organizations that provide high-quality digital reference service to
their users. VRD is currently seeking nominations for the VRD Exemplary
Services 2004 Award. Winners will be honored at the VRD 2004 Conference,
during the Reception and Awards Ceremony on November 8, 2004 in
Cincinnati. Award winners will be selected based on quality
characteristics and features as outlined in the Facets of Quality for
Digital Reference Services Please
nominate a digital reference service for the 2004 Exemplary Service Award
using the form at: 

The deadline for nominations is Sept. 17, 2004.

If the service you are nominating requires a login, password, or any
special requirements, such as providing a local zip code, please provide a
guest or anonymous account information.

For additional information on the services and individuals below, please
see the individual VRD Conference Web sites for that specific year.


"	Library Lawline administered by the New England Law Library
"	Ask a Librarian - Enoch Pratt Free Library, Baltimore, MD

Director's Award: Public Service Collections Directorate of the Library of

Student Paper: Henry Bankhead, San Jose State University


"	Ask a Librarian - Live! - St. Charles (IL) Public Library District
"	Ask Dr. Global Change - Global Change Research Organization
"	Ready for Reference - Alliance Library System (PA)
"	Ask Now - Metropolitan Cooperative Library System (administered by
the California State Library)

Director's Award: Susan McGlamery, 24/7 Reference

Student Paper: Phillip M. Edwards, Graduate School of Information,
University of Michigan


"	QandAcafe, Golden Gateway Library Network
"	Ask a Librarian, Houston (TX) Public Library
"	InfoPoint Digital Reference, University of Minnesota Libraries -
Twin Cities

Director's Award: KnowItNow, Cleveland (OH) Public Library and CLEVNET

Student Paper: Adrian Johnson, Graduate School of Library and Information
Science, University of Texas at Austin


"	Internet Public Library, University of Michigan School of
"	Ask Us! Online, Multnomah County Library, Portland, OR
"	Ask a Hurricane Hunter, 53rd Weather Reconnaissance Squadron, U.S.
Air Force Reserve

Director's Award: Steve Coffman, LSSI

Student Paper: Silvia Barcellos, School of Information Studies, Syracuse


"	Morris County Library (NJ)
"	KidsConnect
"	EARL's Ask a Librarian (UK)
"	Ask Dr. Math

Director's Award: Remedy Corporation


"	How Things Work, University of Virginia Department of Physics
"	MAD Scientist Network, Washington University School of Medicine
(St. Louis)
"	Ask Dr. Math
"	Ask Shamu, Sea World/Busch Gardens
"	National Museum of American Art Reference Desk, Smithsonian
"	Ask a Volcanologist, University of North Dakota

Thank you for your participation, and we hope you can join us in November.

The VRD Staff

Virtual Reference Desk
Information Institute of Syracuse
621 Skytop Road, Suite 160
Syracuse, NY  13244-5290
phone: 315 443 3640  fax: 315 443 5448

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