Job Posting: User Experience Library Resident

Elisabeth M. Long elong at UCHICAGO.EDU
Tue Mar 8 12:39:22 EST 2016

The University of Chicago Library is seeking applications for a two-year post-graduate User Experience Library Resident who will work to ensure that the design of websites and online services are accessible, easy to use, and meet the needs of a diverse population of users.  Reporting to the Web Program Director and in collaboration with the Assessment Librarian, the resident will develop and coordinate the User Experience (UX) Program for the Library's websites and discovery systems and services. The resident will bring knowledge of user research methods and tools, current approaches to web design, and an understanding of users in the context of higher education. The resident will work closely with the Library's web and application developers as well as the Web Content Group, Discovery Tools Group, and other staff throughout the Library. 
The User Experience Library Resident is responsible for UX testing/design for a wide variety of systems and interfaces including the Library's public website and intranet, the Library Catalog, vended systems such as ArticlesPlus and SFX, web exhibits and digital collections platforms, and the institutional repository. The resident ensures that Library websites and systems are designed with a user-centered perspective.
The resident manages UX testing and related activities in the Library. The resident designs user needs/usability studies and secure necessary approvals. He/she co-ordinates testing sessions, including interviews, focus groups and functional testing. The resident oversees transcription and coding of testing data, and undertake analysis and reporting of results.
The resident provides outreach to Library staff and other audiences regarding UX activities. This includes training staff in user experience testing methods and standards, and presenting findings and recommendations to a broad audience. The resident will also conduct ongoing research to identify new design trends and UX strategies.
The University of Chicago Library's 2-year residency program is open to recent graduates of accredited library and information science programs; certain positions may also be open to holders of other relevant advanced degrees.
Residents are expected to bring foundational knowledge and skills related to a developing area of library services or technology. They should have an understanding of and interest in academic research libraries, and the potential to develop expertise and share their knowledge with Library staff. The Library is looking for candidates who can meet a specific need and show promise of future leadership. Appointments for two or more positions will be based on the best alignment of candidates and Library priorities. 
The University of Chicago Library is a centralized organization with a highly collaborative, energetic staff. Each Library Resident will report to the hiring manager for his or her position and work with staff members across the Library as part of the primary assignment. The Residents will have opportunities for professional development and committee appointments.
Required Qualifications
Recently completed graduate degree from an ALA-accredited school of library or information science OR a relevant advanced degree (including, but not limited to, fields such as design, human-computer interaction, information systems, marketing, or a social science).
Experience with some UX/usability testing methods, which may include task-based usability testing, card sorting, A/B testing, paper prototyping, personas, or heuristic analysis; Some experience with testing and prototyping tools, such as screen capture software; Familiarity with Google Analytics or other tools for analysis of web statistics.
Knowledge of current and emerging web design practices and standards, including HTML and CSS, web design conventions, and accessibility and responsive design standards; Familiarity with web authoring tools, including content management systems.
Organizational skills, including ability to itemize tasks, plan and devise timelines, and assign roles to team members
Excellent oral and written communication skills
Preferred Qualifications
Experience working in an academic library; Experience conducting assessment in a library environment; Project coordination experience.

To apply for this position, visit:
Applications received by March 31, 2016 will be assured consideration.

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5671 or email ACOppAdministrator at with their request.  


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