Print management solutions

[Pullin, Mike]

We use all of that but also add scan to email so students don't have to print if they don't need to. Saves them money and helps us stay green.

Mike

Sent from my Verizon Wireless 4G LTE smartphone


-------- Original message --------
From: Lyman Ross <lross at UVM.EDU>
Date: 2/23/2016 9:53 AM (GMT-06:00)
To: WEB4LIB at LISTSERV.ND.EDU
Subject: Re: [WEB4LIB] Print management solutions

We've been using Pharos for over 15 years. We've had very few problems with the software and their support is excellent. We use it to manage printing in our two libraries and we work with a number of departments on campus to provide printing in their labs as well. Since our printers also double as copiers, we're looking at their "off the glass" product which will enable us to control both operations from the printer/copiers. Students swipe their ids to release and pay for jobs. We also use Pharos to support printing from student laptops. We have no lab monitors. Apart from managing the printer copiers, Pharos requires very little maintenance.

Lyman Ross
Systems Librarian
University of Vermont Libraries

From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On Behalf Of Huddleston, Paul
Sent: Tuesday, February 23, 2016 8:58 AM
To: WEB4LIB at LISTSERV.ND.EDU
Subject: [WEB4LIB] Print management solutions

At our Library, we have a lab with roughly 140 stations in it that all print to 4 printers at a central desk located in the lab.  As it stands, when a student prints, the job immediately charges their account and goes to the printer.  Our lab workers take those jobs and sort them on the counter according to the Student ID and place them on the desk where they are retrieved.  In a small setting, or one with a low print volume, this would be ideal and would work fine.  The nature of our lab makes it the highest volume lab on campus by a long shot.  Compound this with the fact that students wait until 10-15 minutes before the hour to print since that is when they leave to go to class and you can imagine the log jam that happens.

Now, to my question:

What product or solution are some of you using that have experienced the same thing as us?  We have looked at PaperCut for the backend management, but were wondering about the physical release stations that are able to take campus cards or even debit cards (which seems like a solution that would help with guest/visitor printing).  Are there some solutions that are affordable and effective at handling this?  We would like to think that this would be a way that students could print to a single queue and then the release station they choose would determine the printer that actually printed the job.

Thanks in advance,

Paul Huddleston
Network and Systems Manager
Mississippi State University Libraries





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