Implementing online training sessions for library employees

[XML in libraries]

Hello,

I am a systems librarian at the Montreal Public Libraries. I have been 
reading the questions and answers posted to this listserv for over a year 
now and generally find them to be very useful and interesting. I am 
writing today in the hopes of hearing from people who have implemented 
online trainings for employees at their libraries.

We are a network of 45 public libraries with approximately 900 employees. 
We offer two major trainings to new employees: a comprehensive training on 
our ILS and a customer service training. We also offer various other, 
smaller-scale trainings on specialized modules of our ILS (e.g. 
cataloguing) to our technicians and librarians. We are looking at 
converting these smaller training sessions into an online format in order 
to make them more convenient for employees and to reduce our training 
budget. We will also be migrating our ILS (Millennium to Sierra) this year 
and would like, wherever possible, to offer online training on the new 
ILS.

We are looking for a way to create video tutorials and then test the 
participants' knowledge. So far, I have looked at Moodle, an online 
courseware tool which offers a lot of great possibilities but may be 
overkill for our needs, as well as the possibility of using Camtasia and a 
separate survey tool to test the participants' knowledge.

Has anyone implemented online trainings for employees of their library 
network? What kinds of trainings did you choose to adapt for distance 
learning? What software/tools did you use, and were you satisfied with 
them? How did you test employees' knowledge?

Thank you for your replies.

Robyn Maler
Bibliothécaire
Division de la planification et du développement du réseau des 
bibliothèques
Direction des Bibliothèques
Service de la culture
Ville de Montréal
801, rue Brennan, 5e étage
Montréal (Québec) H3C 0G4

Téléphone: 514 872-4253 
Télécopieur: 514 872-0530

robyn.maler at ville.montreal.qc.ca
bibliomontreal.com

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2015-01-26
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