Job Opening: Digital Services Associate at Ferris State University

[emily mitchell]

Position Vacancy Announcement


Digital Services Associate
Ferris State University
Library for Technology, Information and Education
Big Rapids, Michigan
Position number A10047
Salary:  $40,000-45,000

Summary of Position:  Support computerized library services that facilitate
access, discoverability, and management of library information resources.
Provide primary support for routine maintenance and collaborative support
for upgrades and enhancements of existing systems and implementation of new
technology. Serve as primary applications specialist for assigned library
functions. Provide backup assistance for computer support at the
Information Desk. Member of the Digital Services Team. Reports to the Head
of Digital and Support Services.

Required Education:  60 credit hours of college level coursework relevant
to the position or equivalent experience gleaned from prior employment and
training and/or certification. See "Required Work Experience" below for
further information.

Required Work Experience:  Two or more years of relevant,
technology-oriented work experience for candidates with 60 or more hours of
college credit; three or more years of relevant, technology-oriented
experience for candidates with 45-59 hours of college credit; four or more
years of relevant, technology-oriented work experience for candidates with
fewer than 45 hours of college credit.

Preferred Qualifications:  Server experience including familiarity with
command-line interface; bachelor's degree or higher in a relevant field;
library work experience; working knowledge of MySQL; programming experience
in Perl, PHP, C or similar; experience using one or more staff modules of
an integrated library system such as Innovative Interfaces'
Millennium/Sierra or other specialized library software.

Required Skills and Abilities:  Ability to learn new software and technical
skills in a rapidly changing environment. Ability to work independently and
collaborate as part of a team. Effective oral and written communication
skills; ability to meet deadlines. Excellent problem solving skills with
attention to detail. Familiarity with Linux or other UNIX-like operating
systems and HTML. Strong customer service orientation.

Essential Duties:

Server support and cloud-hosted services
* Perform daily and weekly server monitoring and backups.
* Perform routine software updates and upgrades to library servers.
* Collaborate on developmental updates to library servers (with Automation
Librarian).
* Collaborate on transition of appropriate library technology services from
local hosting to cloud hosting.

Website and mobile interfaces of library web services
* Assist in making changes and updates to the library's web presence.
* Assist in developing and implementing mobile interfaces for library web
services.

Statistics, Reports, and Documenting Procedures
* Assist in gathering usage statistics on library resources and services.
* Produce reports and document procedures as needed.

Library Applications
* Serve as primary applications specialist for assigned library functions
(TBD, but could include digital signage, print management, electronic
resource management, web-scale discovery service, etc.) May serve as
principal software administrator of select applications.
* Assist in selecting, implementing, and testing potential new digital
tools to enhance library services.

Tutorials
* Update technical aspects of online tutorials as directed by Educational
Technologies Librarian.

Patron technology assistance
* Assist at Oval Information Desk during heavy load or cover in the absence
of a Digital Services Assistant.

Marginal Duties

Planning
* Assist in updating the library's technology plan and participate in other
library planning activities.
* Assist in investigating methods of migrating obsolete formats to formats
suitable for preservation.

Meetings and Committees
* Attend monthly FLITE Technology meetings.
* Participate in departmental, library, and university-wide meetings and
committees.
Professional Development
* Participate in appropriate ongoing training and professional development


Ferris State University is sincerely committed to being a truly diverse
institution and actively seeks applications from women, minorities, and
other underrepresented groups. For more information about Ferris State
University, please visit our web site at http://www.ferris.edu/.
Instructions for applying for this position can be found under the link for
"Administrative" job postings at https://employment.ferris.edu.



--
Emily Mitchell
Reference & Educational Technologies Librarian
Ferris State University
FLITE 140F, 1010 Campus Drive
Big Rapids, Michigan 49307
Phone: (231) 591-3730
mitchee3 at ferris.edu

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2013-04-24
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