Adobe Digital Editions, Adobe DRM and Microsoft ISA Server

[Tom Pasley]

Sorry Paul - but you could try CODE4Libs?

T.

On Wed, Oct 17, 2012 at 2:46 PM, Sutherland, Paul <
Paul.Sutherland at ccc.govt.nz> wrote:

> Hi I did not get any response to this - does no one use Adobe DRM titiles
> with a Micrsosoft ISA Server at their endoint
>
> Or if there is a better list to send this question to please advise
>
> Thanks
>
> paul
>
> -----Original Message-----
> From: Web technologies in libraries [mailto:WEB4LIB at LISTSERV.ND.EDU] On
> Behalf Of Sutherland, Paul
> Sent: Tuesday, 18 September 2012 8:37 AM
> To: WEB4LIB at LISTSERV.ND.EDU
> Subject: [WEB4LIB] Adobe Digital Editions, Adobe DRM and Microsoft ISA
> Server
>
> I wonder if anyone has an environment where they use Adobe DRM titiles
> with a Micrsosoft ISA Server at their endoint
>
> This could be titles from a vendor such as Overdrive - or free titles with
> DRM such as material here
> http://www.adobe.com/products/digitaleditions/library/
>
>
> We have a third party vendor who looks after our staff environment
> endpoint with an Microsoft ISA Server between us and the outside world The
> problems below do not happen with our public environment which is managed
> by Library IT Staff. (We do not use ISA either.)
>
> The problem is when trying to download a title with DRM I get multiple
> challenges from the ISA Server - which fail -
>
> With my limited searching
> Adobe offers little help
>
> http://apus.libanswers.com/a.php?qid=40266
> According to Adobe Digital Editions:
> http://www.adobe.com/support/digitaleditions/
> "This error is occuring because ADE cannot get to Activation server. This
> generally happens because of either system or application level firewalls
> disallow access to the Adobe activation site (
> http://adeactivate.adobe.com/adept/)."
>
> Neither does Microsoft
>
> If anyone has advice - of what should be looked for allowing on the ISA
> server greatly appreciated. Or where to look.
>
> Thanks
>
> paul
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> 2012-09-17
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