Job: Director of Web Services at USC Libraries

[Joyce Ouchida]

Please excuse cross-posting.

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USC Libraries' Information Technology unit is seeking an experienced, 
service-oriented Director of Web Services. The Director of Web Services 
is an integral part of the Libraries IT team. The individual will lead 
planning, management, development, and implementation of USC Libraries' 
web presence, ensuring that services provided meet users' research needs 
and expectations, enhance the user experience, and support the USC 
Libraries' strategic plan.

University of Southern California (USC), founded in 1880, is located in 
the heart of downtown L.A. and is the largest private employer in the 
City. As an employee, you will be a part of a world-class research 
university and a member of the "Trojan Family," comprised of the 
faculty, students and staff that make the university what it is.

USC Libraries house, in the Doheny Memorial Library and 14 specialized 
libraries, collections of over 4MM volumes, more than 5.8MM microforms, 
3.1MM images, and nearly 48,500 linear feet of manuscripts and archives. 
USC Libraries provides access to over 98,700 serials in print and 
electronic formats and nearly 330,000 e-books. USC's Digital Library 
ranks among the top 10% of academic repositories with 350,000 digital 
objects, 16 TB of data, and an annual growth rate of 6%. The Web 
Director will be responsible for providing end-users with access to our 
vast collection.

Specific duties include but are not limited to:

  * Supervise all assigned subordinate staff, usually through other
    supervisors. Recruit, screen, hire and train staff. Assess need for
    technical/professional growth and recommend development
    opportunities. Evaluate employee performance, provide guidance and
    feedback. Counsel/discipline as needed.
  * Set departmental goals/objectives and communicate to staff. Assess
    or define priorities to achieve performance objectives.
  * Manage Web development project teams within budget and project schedule.
  * Provide leadership, direction, and technical expertise to design,
    develop, maintain, and evaluate libraries' web/mobile presence for
    services, content, & interfaces.
  * Define and refine processes and procedures for Web site maintenance.
  * Serve as the library representative on university Web Council and
    task forces.
  * Advise management regarding information systems requirements.
    Facilitate planning and direct the design, installation,
    modification and operations of department information systems.
  * Evaluate vendor proposals for purchases of hardware, software and
    technical services to assure adherence to specifications. Analyze
    project(s) feasibility.
  * Prepare long and short range plans for web applications selection,
    systems development, systems maintenance, production activities and
    support resources, coordinating area efforts with university-wide
    efforts.
  * Develop project specifications. Plan and coordinate project
    schedules & activities. Direct coding, testing, installation,
    debugging and documentation of systems developments and/or enhancements.
  * Plan/implement necessary controls and procedures to protect systems
    and data from modification, disclosure or destruction.
  * Ensure web-related information systems products meet standards and
    user requirements.
  * Test web-related software and hardware and monitors and resolves
    problems.
  * Oversee development and maintenance of web systems, programming and
    operations documentation.
  * Development of training materials and programs for department
    staff/users.
  * Stay informed of new developments in field and technology changes.
    Make recommendations to management regarding web/web technology changes.
  * Develop/implement security related procedures. Coordinate security
    activities with University Public Safety Department. Promote and
    maintain standards for security. Ensure dissemination of security
    related information to staff.


*Minimum Qualifications*
Minimum Education:     Bachelor's degree
Combined experience/education as substitute for minimum education
Minimum Experience:     5 years
Minimum Field of Expertise:     Directly relevant experience 
administering comparable information systems to be able to provide 
technical direction to systems development and support staff. 
Supervisory and budget experience.

*Preferred Qualifications*
Preferred Education:     Master's degree
Preferred Experience:     7 years
Preferred Field of Expertise:     Management experience in a comparably 
configured systems environment.

For more information and to apply, go to 
http://jobs.usc.edu/applicants/Central?quickFind=62976


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* * * * *
Joyce Ouchida
Senior Web Developer
USC Libraries
phone: 213-821-2298
e-mail: jouchida at usc.edu


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2012-02-06
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