Linksource Resolver Wording

[Varnum, Ken]

We (University of Michigan) use a variety of labels centered on the brand
for our link resolver, MGet It. In 3rd party databases (ProQuest, Google
Scholar, Web of Science, etc.) and other places where the link doesn't
know that it will get full text, we use the MGet It logo and/or the text
"Availability at U-Michigan". In our Summon-powered article discovery
tool, which theoretically knows when full text is going to be available,
we use the MGet It logo and the appropriate label "Full Text" or "Citation
Only". Where the link is theoretically full text, we include a link to
report a problem getting to full text.

The problem report form asks for the user's campus email address and a
description, from a list of likely options, of what went wrong. This
report goes to our "ask a librarian" reference service for triage. Actual
problems with the full-text link end up in Technical Services; the rest
are resolved with the user directly.

You can see this in action at
http://www.lib.umich.edu/searchtools#articlesplus/search -- you will see
the two kinds of links in the search results, even if you aren't able to
get to our licensed full text copy.



-- 
Ken Varnum
Web Systems Manager                   E: varnum at umich.edu
University of Michigan Library        T: 734-615-3287
300C Hatcher Graduate Library         F: 734-647-6897
Ann Arbor, MI 48109-1190              http://www.lib.umich.edu/users/varnum



On 11/30/11 1:21 PM, "Sherry Youssef" <syoussef at ALLIANT.EDU> wrote:

>Good Morning!
>
>I am a member of my institution library's Web Advisory Committee and we
>are
>in the discussion of changing the wording of our Linksource link.  We
>currently use "Check Linksource for possible full text from other
>sources."
> Through many instruction sessions and individual research consultations,
>we
>have discovered that students are intimidated by this wording, and often
>assume that the full text of the article is not available.  After
>conducting
>a quick review of other libraries, we noticed that some use 'FindIt at ...";
>'Find It!'; 'Search for full text;' or 'Citation Online.'
>
>What wording does your institution use for your Link Resolver?  What have
>you found to work best for your students?
>
>Thank you in advance for your input!
>
>Best Regards,
>
>Sherry Youssef
>Research and Instruction Librarian
>Alliant International University, Los Angeles
>
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>
>2011-11-30

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2011-11-30