[Web4lib] Upgrading staff technology skills

[Tim Spindle]

Hello world:
The Tulsa City-County Library system has created a task force to examine how
to upgrade staff technology skills as a means to enrich customer service.
Have any libraries undertaken a similar project and if so, would you mind
sharing your experiences, lessons learned, etc? Feel free to share with the
list or email me off list.

Additionally, are there any libraries that currently have technology
competencies for staff that they would be willing to share, again, on or off
list?

Thanks,
Tim Spindle