[Web4lib] Posting for Head, Digital User Experience Department

[Davis, Betty J]

Head, Digital User Experience Department
Assistant Librarian/Associate Librarian
Indiana University Bloomington Libraries

The IU Bloomington (IUB) Libraries are seeking an innovative and service-oriented librarian to lead the Digital User Experience Department of the Indiana University Bloomington Libraries. The Digital User Experience Department is responsible for the Libraries' web site and related online services.


Founded in 1820, Indiana University-Bloomington has grown from a small state seminary into the flagship campus of a great public university with over 39,000 students and 1,800 faculty members. With a world-renowned research reputation, IUB is also known for its innovative academic programs and attentiveness to undergraduates. The campus covers over 1,800 wooded acres and is distinctive for both               its park-like beauty and an architectural heritage inspired by local craftsmanship in limestone.

The Indiana University Bloomington Libraries (http://www.libraries.iub.edu<http://www.libraries.iub.edu/>) are among the leading academic research library systems in North America, having recently been named the top university library by the Association of College and Research Libraries.  The IUB Libraries provide strong collections, quality service and instructional programs, and leadership in the application of information technologies. The IU Libraries system consists of eighteen libraries on the Bloomington campus, five libraries in Indianapolis, and a library at each of the six other campuses across the state. The IUB collections include more than 6.6 million books, journals, maps, films, and audio/visual materials in over 900 languages. The collections support every academic discipline on campus, with an emphasis in the humanities and social sciences. Users can access more than 400 databases, 43,000 electronic journals, and 224,000 electronic books, as well as locally developed digital content. The IUB Libraries are active members of regional and national associations and consortia including the Committee on Institutional Cooperation (CIC), the Association of Research Libraries (ARL), the Center for Research Libraries (CRL), the Digital Library Federation (DLF), and the Research Libraries Group (RLG). In addition, IUB is a founding member of the LOCKSS program and CLOCKSS initiative, participates in Hathi Trust, and plays a leadership role in the Open Library Environment (OLE).

RESPONSIBILITIES
The Head of the Digital User Experience Department will be charged with the development of a holistic vision for the user's experience and implementation of a comprehensive digital strategy and operational plans for the IU Libraries Bloomington web presence.  This position oversees the development of content, design, and integration of online library services with campus online environments including the course management system (Oncourse) and campus administrative portals (i.e., OneStart).  Reporting to the Associate Dean for Library Academic Services, this position will lead a department of 1 librarian and 1 professional staff member as well as coordinate the work activities of 1.5 developers.  Responsibilities will include effective integration of discovery tools for electronic resources; development of integrated resources in a variety of environments based on the principles of user-centered design; oversight of the web publishing infrastructure and ensuring compliance with the University and industry standards for security, privacy, and accessibility; implementation of transformative technologies (such as Web 2.0); ongoing user testing and redesign; and other assessments of the web-based services.  The Head of the Digital User Experience Department will also serve as an active member of one of the Libraries' Discipline Focused Working Groups (Area Studies, Arts and Humanities, Sciences, or Social Sciences). The successful candidate must be able to selectively and strategically implement technology trends and solutions, have demonstrated experience with learning technologies, and possess a strong understanding of information technology environments in higher education.  This position will work closely with Library Technologies and Digital Libraries and be a liaison to appropriate divisions within University Information Technology Services.
QUALIFICATIONS

Required:

*         ALA-accredited MLS or a Master's degree in Information Architecture, Science, or Design

*         Understanding of information seeking behaviors in an academic research environment

*         Understanding of library instruction, outreach, or reference services

*         Demonstrated success as an effective team member and individual contributor in multi-project and multi-unit environments

*         Strong oral and written communication and interpersonal skills, with specific strengths in communicating a range of project, functional and technical information to internal partners and external partners and end-users

*         Knowledge and experience with web design, information architecture, systems analysis,  and working knowledge of web content management systems and relational databases

*         Familiarity with relevant standards and technologies, such as PHP, XML, XHTML, CSS, SQL, XSLT, JavaScript

*         3-5 years experience in an academic library

 *   Must be able to meet the requirements of a tenure-track librarian position

Preferred:

*         Second degree in Information Science, Graphic Design, Human-Computer Interaction, or a related field

*         Familiarity with open source programming

*         Experience with the implementation of APIs/web services, including customization of licensed databases and information products.

*         Familiarity with collection development in an academic library

*          Understanding of metadata standards

*         Experience with user-centered web design

SALARY AND BENEFITS
Salary is competitive and commensurate with experience and education; benefits include a university healthcare plan, university-funded base retirement plan, a 100% university paid group life insurance plan, and a generous paid time off plan.  This is a tenure-track academic appointment that includes eligibility for sabbatical leaves.  For a full list of benefit programs: http://www.indiana.edu/~uhrs/benefitsvideo/academic.html.

TO APPLY
Position is to be filled by September 1, 2010.  Review of applications will begin on June 30, 2010.  The position will remain open until filled.  Please send letter of application, professional vita, and the names/addresses/telephone numbers of four references to:

Jennifer Chaffin
Director of Human Resources
Libraries Human Resources
Herman B Wells Library 201B
Indiana University
Bloomington, IN 47405
Phone:  812-855-8196
Fax:  812-855-2576
E-mail: libpers at indiana.edu<mailto:libpers at indiana.edu>

For more information about Indiana University Bloomington go to http://www.iub.edu<http://www.iub.edu/>.


Indiana University is an Equal Opportunity/Affirmative Action Employer. Indiana University has a strong commitment to principles of diversity and in that spirit seeks a broad spectrum of candidates including women, minorities, and persons with disabilities.






Betty Davis
Libraries Human Resources
Herman B Wells Library 201A
812-855-8196

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