[Web4lib] Web Usability Tool Questions

[Kozlowski,Brendon]

Hello Lisa,
 
A long time ago I tried ClickHeat, a Crazy Egg alternative, and although it does sort of work, I couldn't recommend it directly, but perhaps you might still want to take a look at it regardless: http://www.labsmedia.com/clickheat/index.html
 
Simple Mouse Tracking looks pretty interesting and might help you closer to your goal, though it's hard to say for sure:
http://smt.speedzinemedia.com/smt/ <http://smt.speedzinemedia.com/smt/> 
 
Unfortunately I'm not aware of off-site user testing via online hosted server scripts. If possible, I'd instead strongly recommend Silverbackapp(.com).
 
 
 
Brendon Kozlowski
Web Administrator
Saratoga Springs Public Library
49 Henry Street
Saratoga Springs, NY, 12866
[518] 584-7860 x217

________________________________

From: web4lib-bounces at webjunction.org on behalf of Lisa A Ennis
Sent: Wed 3/31/2010 10:30 AM
To: 'Susan Teague Rector'; web4lib at webjunction.org
Subject: Re: [Web4lib] Web Usability Tool Questions



Right. That was just an example of what I'm looking for but it won't work because the site can't be seen off campus so the Crazy Egg servers can't see our site....

Lisa


-----Original Message-----
From: Susan Teague Rector [mailto:seteague at unity.ncsu.edu]
Sent: Wednesday, March 31, 2010 9:26 AM
To: Lisa A Ennis; web4lib at webjunction.org
Subject: Re: [Web4lib] Web Usability Tool Questions

Hi Lisa,
Crazyegg is a hosted solution - All you need to do is insert the script that it provides into your Web page.
Hope this helps,
Susan

NC State Libraries


>>> Lisa A Ennis <lennis at uab.edu> 03/31/10 10:18 AM >>>
Please forgive cross postings:

Hey all,

We are redesigning our website (we will be using Joomla) and the library is interested in a web tool like Crazy Egg<http://crazyegg.com/> or Userfly<http://userfly.com/> to help us out. But here is the kicker(s): we can't install a component on the server as the root user and the site isn't "live" -- you can see it on campus for not off (so if the tool needs to see the site from off campus it can't).

If anyone has any ideas or know of any tools that meet this criteria I would love to hear from you.

Since I don't think there is anything that meets that criteria I would also welcome advice, suggestions, etc. We are planning on doing a survey and sit down with users testing.

Thanks!

Lisa


Lisa Ennis, MS, MA
Systems Librarian / School of Nursing Co-Liaison
Lister Hill Library of the Health Sciences
University of Alabama at Birmingham
(v)205.934.6322  (f)205.934.3545
http://www.uab.edu/lister

"In order to be really good as a librarian, everything counts towards your work, every play you go see,  every concert you hear, every trip you take, everything you read,  everything you know. I don't know of another occupation like that. The more you know, the better you're going to be."
--Allen Smith

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