[Web4lib] Academic libs - allowing anonymous comments on your site?
wtd at pobox.com
Tue Mar 9 09:44:48 EST 2010
On 4 March 2010, Melissa Belvadi wrote:
> But my concerns may be unfounded, so I'd like to hear any experiences,
> positive or negative, that other academic libraries may have had doing
> Do any of you have anything like this on your sites now? Did you try it
> and later remove the feature?
At York U (http://www.library.yorku.ca/) we put the UserVoice feedback tab
on the side of all our pages. Anonymous comments and suggestions are
allowed, and after about six months there hasn't been a hint of any
problems. Not many people use it, but those that do say relevant stuff.
(I assume UserVoice is doing some antispam work I don't see, too.)
Aside from spam, I think the main problem libraries will have is people
saying nothing, not people saying rude things.
William Denton, Toronto : miskatonic.org www.frbr.org openfrbr.org
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