[Web4lib] Friendly language

[Coral Sheldon-Hess]

Hello!

My library (or, well, our Web Team) has started talking about using
"friendlier" terms on our website. Most immediately, we'd like to find
a more intuitive name for "Course Reserves." None of our students seem
to know what that term means, so, of course, it gets very little use.
I know a number of libraries have looked into de-jargonizing (how's
that for a word) their websites, lately, though I don't know whether
they've had good results or not. I'd love to hear from any librarians
working on that kind of project!

To the crowd at large, though, do you have any thoughts on what else
to call "Course Reserves"? The best we've got, now, is "Course
Materials." Do you have--or have you seen--any really good examples of
"friendly" academic library website language?

Thanks in advance!

-- 
Coral Sheldon-Hess
Web Services Librarian
UAA/APU Consortium Library

"... the library is not a place but a service." --Allen B. Veaner