[Web4lib] web 2.0 havoc

[Sharon Clapp]

Perfect timing! I just yesterday found myself in the role of "denier of
network services" - which is about the last thing I want to be as a
Web2.0/Library2.0 enthusiast. But the deal was that the staff member who
just created a blog about a topic of interest to our website's audiences
was unaware that there was already a venue for this type of online
publishing (our news blog) & that I am also in the midst of designing
what I hope to be a rapid content development system for our web content
creators through Drupal. We'll migrate over our existing website and
ultimately our Wordpress-based blog to this system. 

So I wrote a piece on my blog about information architecture,
user-centered design & understanding web presence as a system, rather
than as separate streams - website, blog, Faceobok, Twitter, etc. -
http://librarywebhead.blogspot.com/2009/10/your-web-presence-ecosystem.html

I don't know if it will help you, but you definitely want to get the
word out to all of your participants ahead of time so you don't have to
play the role of "denier of web services". Not a good position to be in.
You want to harness the enthusiasm and the content creation skills of
your colleagues as parts of a larger plan for your web presence. Good
luck! 

Sharon Clapp
Web Resources Librarian
Connecticut State Library
860-424-3617
www.cslib.org


>>> christine kreger <christine_kreger at yahoo.com> 10/14/2009 11:24 AM
>>>
I think this is an excellent question, and idea to cover...not only for
staff who may be creating online presences out there, but also for
participating libraries who may not have thought about a social media
strategy or policies.
 
I could see including a brief section for Trainers on the benefits of a
coherent web presence, suggesting as you said that they talk to IT and
Communications departments...but maybe also linking to examples of
library social media policies.
 
There is an excellent article in School Library Journal that might be
good to link to.
http://www.schoollibraryjournal.com/article/CA6699104.html 

Christine Kreger

--- On Tue, 10/13/09, Mary Beth Faccioli <mbfaccioli at yahoo.com> wrote:


From: Mary Beth Faccioli <mbfaccioli at yahoo.com>
Subject: [Web4lib] web 2.0 havoc
To: "web4lib at webjunction.org" <web4lib at webjunction.org>
Date: Tuesday, October 13, 2009, 3:25 PM


I’m currently working with a group that is developing a large “23
things” –type project in the state where I reside.  For those who
are unfamiliar – these projects help library staff to learn about
different kinds of Web 2.0 tools and technologies – Flickr, YouTube,
blogs, wikis, RSS, etc.  

I’m working on this project as an instructional design/continuing
education/trainer-type person, but I’m also a web person and am
building the site that will deliver this content.  

As a web person I know that public services staff going out on their
own and creating a web presence for a library using Web 2.0 technologies
can…  how you say… cause problems.  I know of libraries working to
develop a coherent web presence, while their staff is churning out
blogs, wikis, facebook pages and the like without regard to planning,
understanding of policies, branding/PR, etc.  

I would like to add a small bit of info to this “23 things” site,
for staff or trainers, that presents this idea of coherence around a
library’s web presence.  Perhaps some kind of suggestion about talking
to any IT/web staff or PR staff, or inquiring into any web-related
planning that may be ongoing.  The kind of incoherence that’s possible
when everyone is empowered as a web author can be maddening to web
staff, and I’m experiencing guilt about releasing a whole new cohort
via this project :-).

If you have any ideas about what I might suggest to these freshly
empowered web authors, I’m interested to hear from you.  Ways in which
your library has handled this issue might give me ideas on what to
include.  Humorous anecdotes are welcome.

Thanks in advance!

Mary Beth Faccioli, MLIS
Instructional Design and Technology Consultant
Colorado State Library


      


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