[Web4lib] Automated SMS messaging

[Toby Greenwalt]

Thomas -

With support from a LSTA grant, we've been offering this service to our
patrons for their library account notifications. We worked with a company
called Shoutbomb (shoutbomb at gmail.com) to create notices based on our daily
circulation (courtesy, hold, and overdue) notices. Patrons can also use the
system to renew the item via SMS. Our information page for the public is
available at
http://www.skokielibrary.info/s_about/mobile_services.asp#alerts .

The District of Columbia Public Library has also developed a similar system,
using their own software:
http://www.dclibrary.org/dcpl/cwp/view.asp?a=1268&q=569957

If you've got specific questions, I'm happy to answer them on- or off-list.

Toby Greenwalt
Virtual Services Coordinator
Skokie Public Library


On Mon, May 18, 2009 at 3:49 PM, Thomas Edelblute <TEdelblute at anaheim.net>wrote:

> Cross posted to multiple lists, so sorry for the duplication.  We have a
> patron suggestion that I am being asked to investigate.
>
> "It would be convenient if the computers at the Internet Desk could send a
> SMS text message to our phones to tell us when we can use a computer or when
> a book is due or late."
>
> Does anybody have something in their system that does these functions?
>
> Thomas Edelblute
> Public Access Systems Coordinator
> Anaheim Public Library
>
>
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