[Web4lib] Firefox cookie problem with EZproxy access

[Cloutman, David]

Although I second the suggestion of using Firebug as a diagnostic tool,
I have experiences a couple of instances recently where Firebug caused a
Web application to malfunction due to JavaScript issues. If running
Firebug causes a change in an application's behavior, you can disable it
for a specific site, or temporarily turn off the extension.



---
David Cloutman <dcloutman at co.marin.ca.us>
Electronic Services Librarian
Marin County Free Library 

-----Original Message-----
From: web4lib-bounces at webjunction.org
[mailto:web4lib-bounces at webjunction.org] On Behalf Of Micah Stevens
Sent: Tuesday, November 11, 2008 10:41 AM
To: Stephen.Barnett at nt.gov.au
Cc: web4lib at webjunction.org
Subject: Re: [Web4lib] Firefox cookie problem with EZproxy access


Are third-party cookies accepted?

You could use Firebug (an extension for Firefox) to take a look at the
headers sent from the server and see what it's trying to do. That would
probably shed some light on things. On the other hand, the server may be
making a mistake due to some Javascript ideosyncracy with Firefox. I'd
start with looking at the headers sent just before the error page.

Hope that helps.

-Micah

On 11/10/2008 06:18 PM, Stephen.Barnett at nt.gov.au wrote:
> Any ideas on this issue? The NT Government IT people  do not support
the Firefox
> browser so I'm not getting any help from that quarter!!
>
> When using Firefox to attempt using our Elibrary resources I get this
error (as
> do my clients, well at least the client  that just came in) trying to
access our
> databases through Ezproxy!!!
>
> "Licensing agreements for these databases require that access be
extended only
> to authorized users. Once you have been validated by this system, a
"cookie" is
> sent to your browser as an ongoing indication of your authorization to
access
> these databases. This cookie only needs to be set once during login.
>
>
> If you are using a firewall or network privacy program, you may need
to
> reconfigure it to allow cookies to be set from this server.
>
>
> As you access databases, they may also use cookies. Your ability to
use those
> databases may depend on whether or not you allow those cookies to be
set.
>
>
> To login again, click here." [ here is http://ezpdhcs.nt.gov.au/login]
>
>
> Cookies are set to be accepted.  I have no other problem using
Firefox, its just
> with our own resources!!!!!!!!!!!!!!!!!!!
>
>
>
> Stephen Michael Barnett
>
> A/Reference Services Librarian
> Information Access and Education Unit
>
> Department of Health & Families
> Northern Territory Government
>
> http://www.health.nt.gov.au/library
> Tel: 08 89228664
> International: +61 8 8922 8664
> Fax: 08 8922 7777
> Mobile: 0402852901
>
> stephen.barnett at nt.gov.au
> PO Box 40596 Casuarina 0811
>
> Northern Territory, Australia
> Building 4, Royal Darwin Hospital, Rocklands Drive,
> Tiwi 0810 NT
>
>
>
> _______________________________________________
> Web4lib mailing list
> Web4lib at webjunction.org
> http://lists.webjunction.org/web4lib/
>
>   


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