[Web4lib] RE: Open source support models

[Ms Norma Jean Hewlett]

Karen Schneider wrote:
> > When an open ILS acquires the same sort of
> > community around it that something like Perl or Ruby has, you'll be
> > able to get at least most of your support from the community.

Much the same thing has happened on SecondLife. The entire culture 
there is focused on helping others use the platform more effectively.
Jean Hewlett
Univ. of San Francisco

aka Riven Homewood
Director, Steelhead Public Library, SecondLife


----- Original Message -----
From: Cary Gordon <listuser at chillco.com>
Date: Friday, July 11, 2008 2:10 pm
Subject: Re: [Web4lib] RE: Open source support models
To: web4lib at webjunction.org

> 
> Cary Gordon
> The Cherry Hill Company
> http://www.chillco.com
> 
> 
> Karen G. Schneider wrote:
> 
> 
> 
> On Jul 11, 2008, at 11:48 AM, Tim Spalding wrote:
> 
> >> software support that's worth something costs something. No  
> >> argument there..
> >
> > That seems right, but you can get support for many open source
> > products without paying. When an open ILS acquires the same sort of
> > community around it that something like Perl or Ruby has, you'll be
> > able to get at least most of your support from the community.
> >
> > If getting your support from a community sounds like "getting your
> > thursdays from a banana," you need to hear Clay Shirky's talk on 
> open> source and love:
> >
> > http://conversationhub.com/2007/07/10/video-clay-shirky-on-love-
> internet-style/
> >
> > As an extension, I think Shirky's logic and example offer long term
> > succor to those Open Source ILSes built in newer languages. 
> There are
> > a lot of Ruby hackers reveling in love for one another and for 
their
> > language. C++ is just a different cultural phenomenon. Perl, as 
> Shirky> says, has a lot of love behind it, but it's on a long-term 
> decline. So
> > too is PHP, my language. This is good news for Project Blacklight
> > (Ruby), mixed news for Koha and VUFind (Perl and PHP 
> respectively) and
> > bad news for Evergreen (C++?).
> >
> >
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> >
> 
> 
> 
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