[Web4lib] Web technologies and public access

[Richard Wiggins]

There are some folks out there who sit in their armchairs and surf the Web
looking for some minor usability or accessibility infraction.  Someone with
no affiliation to your site will write in and tell you that the site doesn't
look good under Netscape 4.3 or Opera under Linux.

I believe you should code to standards, and then tweak to popular browsers
and platforms.  But you can't be all things to all people, and some people
who complain are not really your customers.  They have a different agenda
and they have a lot of time on their hands.

/rich

> I received a rather verbose tirade about a specialty web site that our
> library helped create.  We were involved minimally in the design of the site
> as the committee decided to contract that out to an outside source.
> However, I have been asked to respond to this sharp criticism of the web
> site.
>